TERMS AND CONDITIONS
Effective Date : Nov 11,2019 | Notice Version: 1.1
Data Controller Contact Information
Azosis Technologies Private Limited ,
c/o WeWork Galaxy,
43, Residency Road, Bangalore,
Email : [email protected]
The terms "We" / "Us" / "Our"/ "Company" and collectively refer to Azosis Technologies Private Limited in India and the terms "You" /"Your" / "Yourself" refer to the users, customers and visitors of our site and Azosis Technologies Private Limited Business.
This page states the Terms and Conditions under which you (Visitor) may visit these websites "https://www.azosis.com". Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.
USE OF CONTENT
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation's or entity's written permission.
ACCEPTABLE WEBSITE USE
(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of https://www.azosis.com or their breach of the terms
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
REFUND AND RETURN POLICY
Our refund policies vary depending on the product or service as follows:
To the extent that you purchase any product or service directly from us, we may not refund your amount. However, we might consider your request within ten (10) days of your purchase and notifying us in writing to [email protected] of your desire for the refund along with a reason. As all of our product and services are digitally delivered, we provide the support for the same. As far as the request subject to the return of the goods to us is inappropriate, so we need not adhere to any return policies for what you purchased from us.
In the event of a multi-installment payment for a subscription, a refund is only possible on the most recent payment (e.g. if a refund request is made within 10 days of the third payment of a three-payment package, the first and second payments will not be refunded).
For recurring payments, refunds are only given on the applicable installment of a subscription, and only if the refund request is made within 10 days of the purchase, subject to the discretion of Azosis Technologies Private Limited. Refunds are not given on overage charges.
Refunds may be requested on unused Concierge Services time (when purchased a la carte) at any time. Refunds are not offered for package Concierge Services.
Also Request you to review our Billing policies time to time.
Once you purchased our product or service, there is no cancellation possible. However you can reach us via contact information ( Email or phone or both) provided on the corresponding page within 10 days of purchase for any grievance.
For invoicing and recurring payments, Creating a Cancellation request is must. A request to cancel our Digital application must be initiated at least 10 days prior to the next invoice date. Any request to cancel our Digital application must be made via [email protected] at least 10 days prior to the next invoice date. Customers are encouraged to keep records of all communications regarding cancellation. Simply canceling the credit/debit card associated with our account does not cancel the account. Our Digital will continue to treat this as an open account and the billing cycle will continue, resulting in a past due account that may be turned over to a third party collection service. It is imperative that you ensure with our representative or submit an email request for the cancellation if you wish to initiate cancellation of your account.
Cancellation of an account does not dismiss outstanding invoices or nullify previously agreed charges. At the time of cancellation, any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be turned over to a third-party collection service.
CUSTOMER CHECKOUT PROCESS FLOW
Our common product or service sale flow which we follow across our eCommerce sales are :
Webpage --> Product or Service or Donation or Fund Raising for the event through Webapp or MobApp or Hybrid app Page --> Checkout Page--> Thank you page --> Auto Direct to Callback URL page
However our promotional sales may use latest features of platforms to accept payments through emerging technical trends. We adhere to the compliance defined as needed.
GOVERNING LAW AND DISPUTE RESOLUTIONS
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.